Sherri Frost
GBGreat customer service! Great customer service! Fantastic follow up by customer service re: the status of my shipment.
Alan Hyland
GBProfessional Fantastic, professional and friendly service. A great resource.
Sarah M.
GBExcellent service! Excellent service! My husband and I desperately were searching for missing hardware for our new Duravit toilet. Everywhere else it was going to take 3-6 weeks, but Scott at Decorative Plumbing had the missing hardware in their stock and overnighted it to us. He was incredibly helpful, thorough, and friendly. Honestly was a lifesaver and we're forever appreciative.
Joe Bellizzi
GBOrdered a Toto toilet tank I dealt with Brian at Decorative Plumbing and want to say that he went above and beyond in customer service. He was professional and pleasant to talk to. I needed a Toto toilet tank, and he found the model I needed and gave me a very fair price. It was less expensive than the local plumbing suppliers I had looked at. It arrived as scheduled. I would highly recommend Decorative Plumbing Pros, and if your lucky enough to get Brian you'll see what I have stated as being true. Thank you Brian, for all the help you provided !!! Joe
MICHAEL Homeowner
GBGibi and her team were GREAT in helping… Gibi and her team were GREAT in helping me get the right parts for my specific Duravit basin.. She went ABOVE and BEYOND to make sure my issues were addressed and had GREAT communication skills. Her customer service was 5-stars and would give her more but that’s the limit .