Cassandra
GBGreat customer service Great customer service! Received notifications every step of the way as far as tracking. Also received my orders very quickly. One came damaged and I got with customer service and they took care of my order very quickly and got me a new one sent right away. Highly recommend!
Joan Lyles
GBSomeone finally called and listened to… Someone finally called and listened to me about FedEx deliveries. The FedEx driver service guy is a scary rude man. I don’t want him on my property and I appreciate that your company is re-shipping my oven with UPS. Thank you very much.
El Gabacho
GBI called the technical assistance line… I called the technical assistance line twice during the install/test process, and both times my calls were quickly answered by a friendly and helpful representative. and my questions were quickly and clearly answered. Very pleased with the products quality for the price, and VERY impressed with the customer service.
Michael
GBMoved in with junk empava appliances Moved into a rental. Empava oven and stove. Total junk. Stove had a broken door seal. Unable to find a replacement anywhere other than “one” from eBay for 80 dollars. Contacted Empala multiple times with no avail. Send us twenty dollars through PayPal they said. I asked for a part number and would be happy to buy the part. Never happened. Questionable. Now the overly complicated stove won’t turn on. Total junk. At least have parts available and decent customer service. There are a lot of brands I would prefer not to purchase but they are looking great compared to empava. Junk,junk,junk!!!
Gary Manzi
GBEmpava 24GC4B67A 24" I installed this in a Motor Home in place of a 2 burner induction unit. The variation of the temperature per burner is great for cooking different foods. I liked the Glass Top unit, but the burners were not hot enough for me. The placement of the burners also accommodate different size pots with room to spare. It came with a gas regulator but it is not necessary if you are set up with Propane, LP gas, already. The flames are a bit week if you use the gas regulator converted for propane. I recommend you buy yourself a proper brass fitting. I found that I could not get a leak free connection at the stoves manifold with the included adapters. I used a brass 1/2’fe X 3/8” flare adapter 90 which ended my only problem. That’s a 1/2fe” X 1/2” flare adapter 90 if using Natural Gas. (retired P & H Tech). GREAT STOVE.