The rug is excellent quality The rug is excellent quality. However, the Fed Ex driver left it by our mailbox on a fairly busy highway. We are 77 years old and my husband has one arm amputated. Our mailbox is approximately 200 feet from our front porch. This made it difficult for us. We never have had that to happen. Whether Amazon or any other delivery truck, our purchases are always delivered to our door. This driver must have been too lazy. I realize this wasn’t your fault.

Constantly need to check the status of… Constantly need to check the status of the order. These guys are unable to deliver a product. Constant excuses. Now the shipment is “returning to sender” because if “incomplete address”. Don’t waste your time, there are thousands if carpet sellers out there. Search somewhere else.

Outstanding service. From the beginning, Jeff Fitzpatrick was very helpful, very responsive, very personable, and very thorough. I ordered a tile which needed to be to me by a certain date. He kept tabs for me, and assured me it would be available. When it was one day later than we expected, we recieved outstanding service from Aiden (Jeff was off that day). As soon as the truck delivered the tile, Aiden dispatched a truck to us so that we would keep our project running. To me, this was way above and beyond. Thank You to Carpet and Tile Mart!

Great Experience! This is my second purchase at C & T Mart and I am more than satisfied with my buying experience. Customer service is responsive and helpful. The rug was cheaper than any other retailer and came with a free rug pad. Shipping was super fast. I ordered on June 19th and FEDEX was knocking on my door on the 22nd. I am already browsing their inventory for another rug purchase.

Excellent service and quality Two questions were answered promptly when asked through the website. The custom-sized carpet runner was delivered within a few days. It appears to be of good quality.