Ok, not perfect but ok. Once I received my tracking details I was nervous about using the shop app as it asks permission to read your emails if you sign up. I emailed the company asking for an update on shipping as I didn’t want to agree to those terms. I was suspicious. Seemed like a big red flag. Only then did I read all the reviews here and I didn’t expect to hear anything more. A few days later however I did get a response that my order was on its way. A few more days and my package actually did arrive…in total from order to delivery was about 3 weeks. The packaging was damaged but goods inside were still intact. What I ordered was supposed to include a free easel which was missing from the delivery, but I’m grateful that the only thing missing was free anyway. My order shipped from Hong Kong and instructions are in English unlike the experience of some others here. I probably should be annoyed that the free thing didn’t arrive but after reading the other reviews and thinking I’d been scammed I’m actually happy I received the designs and paints.

Drop-shipping scam Diqusting drop-shipping scam. Tell you the shipping will take one week but ends up taking 2 months cause it's shipped from China. You can find their paint by number on AliExpress for 3 times cheaper and will probably arrive faster.

Where is my Paintly order? Ordered Dec 5th for xmas. First tracking # referenced Austalia. I emailed Paintly for an update and received a tracking # referencing Linden, NJ. Newest tracking # references China. Giving two stars in Hope's of receiving my order by the end of January.

DO NOT ORDER FROM THEM Just like everyone else's review. Ordered back in November it's now January still have received nothing. Tried to contact them and get no response. Have been given 3 different tracking numbers none of which work. Do not order from them. Going to try to dispute the charge with my credit card.

Painting no show I ordered on 11th jan and a month later order status still says unfulfilled have emailed numerous times and nothing. Paintly is very unreliable they take your money so they are thieves don’t buy from these I am very stressed I will buy elsewhere I would have liked to have ordered more as my first two painting from you were excellent so that is why I ordered another one I think I just got scammed