The shipping is definitely odd The shipping is definitely odd. However after 2ish weeks I received my two paintings and they are lovely! I can’t wait to finish and order some more.

Don't waste your time and money Don't waste your time and money. I tried a painting I was excited to do only to find that the paint pots had numbers that didn't match the legend they give you, so all the colors would be wrong in the painting. Made in chiba so takes forever to get and then no customer service. Extremely disappointed.

DO NOT ORDER FROM THEM Just like everyone else's review. Ordered back in November it's now January still have received nothing. Tried to contact them and get no response. Have been given 3 different tracking numbers none of which work. Do not order from them. Going to try to dispute the charge with my credit card.

Long Shipping times and Wrong Color palette Ordered on 1/24, shipment did not arrive until 2/10. I'm almost through the painting and I feel like this company did a very poor job of color matching to the photo I provided. The colors of me and my partners shirts are so close to skin color/background colors and some of the highlights on the shirts do not match whatsoever. It doesn't seem like they color matched correctly, however I am still going to finish and gift this to my partner for Valentines day. I just will not be purchasing from this company again due to the shipping inconvenience and the overall experience with the colors being slightly off.

Dont waste you time or money I'm having the same issue as everyone else. Purchaced an order early march. Never got a verification email. I contacted them early April and was told "Due to unforeseen production issues and downtime in our facilities, we have experienced unexpected delays in fulfilling orders, we anticipate that your order will be shipped out by next week". That was 3 weeks ago. And still nothing, not even a verification email. Don't waste your time with this company. Its disappointing as there was such a huge range of great looking products. Sadly, its not worth it.