I ordered a paint by numbers as a… I ordered a paint by numbers as a Christmas gift. It did not arrive by Christmas as it was suppose to. When it finally arrived I was not so please to find they shipped me a shirt instead of the paint by number that I definitely ordered.

The wait time on this order is unreal… The wait time on this order is unreal It has been 6 weeks !! I still have not received the order that was supposed to be shipped in less than a week and of course the payment was deducted from my account the next day The company does not respond to emails and the tracking system is a joke Byers beware to say the least

Delivery Very Slow - Might be Scam I ordered a few kits for my niece and nephew for Christmas because the website said the kits would “Deliver by 12/25”. I contacted customer service on 12/30 and they said they had not shipped because they get busy around the holidays. THEN WHY ADVERTISE DELIVERY BY XMAS?! It’s now about a month after ordering and the tracking info still says they are in China. Very upset that I wasted like $60 on this present when I could have ordered elsewhere. I should have looked at the TrustPilot reviews to start with. Reviews on Reddit say their paint comes dried out as well. DO NOT ORDER FROM PAINTLY.

Please DO NOT think of ordering from… Please DO NOT think of ordering from the site, I ordered a Christmas present for my mother in mid November and it has not arrived. Although the delivery time quoted on the site is 16-18 days to the UK I did not expect it would not arrive at all. I contacted the seller and "Olivia" emailed back once to reassure it me she could help, I have not heard back since the first email.

Missing/Wrong Paint I ordered the 36 color paint kit last year before Christmas as a gift. It was discovered during unpacking that one of the paint colors shipped did not match the instructions and intended colors. I contacted customer service and had to go back and forth with them and send pics 5-6 times, a real pain. They said they would send a replacement paint, but never followed through. Very disappointing experience.