Excellent company/product We purchased the 13 x 20 x 12 shelter logic garage. Some issues arose with the construction of the unit. I called the company and received prompt service from their representative to rectify the issue. Very pleased with the service. Would recommend this product to anyone and would certainly purchase their product again if need be.

I recently received my 12x7x24 carport… I recently received my 12x7x24 carport and the only issue I have is that I didn't receive all the roofing panels I received just enough to cover 9ft of the 24 ft needed

Respectful and efficient service It was a pleasure dealing with Rachel. Her customer service was respectful, accommodating, and efficient. Born and raised in Hartford, CT it was a pleasure communicating with someone from "back home". My wife and I retired to a small homestead in KY, so I greatly appreciate your help. Will definitely use ShelterLogic again should our need arise. Thank you. P. St. James

I have been trying to get new screens I have been trying to get new screens (part # P-MGEN14-B18) for my gazebo since March. The company dragged me along making me think they were going to get some in, but the date kept moving. Then after leaving a review on FB they asked for information and then proceeded to ignore me and not respond. Edit: Thanks for the response, interesting that I can get a response on a public ratings site, but Shelterlogic won't respond to my emails. I guess it's only important if it is publicly embarrassing to them.

Lynn McCann very helpful, courteous and replies quickly. I thought that ordering a heavy duty cover replacement for my Shelter Logic garage from Canada may be difficult, but thanks to Lynn McCann, it was a breeze. She not only completed the order correctly and quickly, but answered all my questions about snow load, care and maintenance. Cover was delivered within three weeks. Lynn is a credit to your company.