Excellent service & great product We have been buying Shelter Logic round shelters in different sizes since 1988 and have been totally pleased with every purchase. The shelters hold up well and give good protection to vehicles and yard work vehicles and supplies. Thank you to Bill, who has been a very helpful associate this last purchase.

So happy we reached out to Tommy Bahama… So happy we reached out to Tommy Bahama about our 2 broken beach chairs. We hadn't realized Shelter Logic now owns Tommy. However, Tommy Bahama put us on to Christina a manager at Shelter Logic. Who was gracious, patient and thoughtful in finding a quality replacement. Sent it out to us with no issue. My husband is very happy with his new chair. Thank you Christina

Great Customer Service We were missing a part for a metal shed and could not go forward with the build. I immediately contacted ShelterLogic through their online missing parts page and received a quick response. Our Customer Service Rep. Laura Miller indicated that it would be shipped right away from the factory. UPS delivered it four days later! Laura M. also responded to a comment I made about product registration and gave me an alternative. Thank you, Laura Miller, for your quick response. Lois Martus

Great Customer Service I worked with Martine Gallant who resolved all my issues regarding a mis-shipped shelter top. Although the mistake was a third party vendor, she got with her boss and found a resolution. She got a new one out in the mail to me immediately. Outstanding customer service. I most strongly recommend asking for her if you have a problem. Could not ask for better service.

Great Customer Service! I called Shelter Logic today regarding a warranty claim for a "Barn" that I had purchased several years ago. I was unable to find my original documentation, so did not hold high hopes for help. I was fortunate enough to talk with Lee Ann Stone, and she was wonderful! She was able to find the original purchase order/receipt, which she promptly emailed to me. She then walked me through how to submit a warranty claim in a calm and relaxed manner with a very cheerful attitude. Many thanks to Lee Ann!