Service Above and Beyond Want to thank Erica T. from Poughkeepsie NY store. She is the best with customer service and has a great knowledge of pools. I showed her a picture of the algae and debris that took over my pool during the off season. Following her instructions and proper usage of the products she sold me, my pool is now sparkling crystal clear. I pass two other pool stores to go see Erica and I plan on continuing to do so. I’ve been steered wrong in the past and now look forward to speaking with Erica again with any pool concerns. She has earned my trust.

Order delivered and boxes were open on… Order delivered and boxes were open on both ends- stuff spilling out of boxes. no packing slips showing parts included or instructions for installing and appears to be missing parts for top of fence. Now need to try to contact someone at store to try to figure out what is missing and how to resolve

I have always bought my pools and pool… I have always bought my pools and pool supplies from Namco. Especially with the pool packages, it includes EVERYTHING you need to get a pool installed in full working order and nothing has ever been missing from the delivered packages. Getting my second pool from them in a couple weeks and will install it immediately with no worries about craftsmanship.

I want to personally Thank Tony Westbrook Maine I want to personally Thank Tony at the Westbrook Maine Store for setting me up with a New Proline 2 Hp Vertical Pump for my. Johnnie Wiesmiller 27 ft Round Pool Which I Purchased in The Same Store 18 years Ago , He is Professional and A Great Person to Deal with ! Thank you Tony!

Real fast delivery, getting excited for the new pool season! Made the replacement pool liner purchase on Saturday morning. The pool liner was delivered the following Tuesday !!!!!!!!! We were shocked and surprised with the super fast delivery. I haven't installed the liner yet, and will write a follow up comment in the near future. Thank you Namco !!