John N.
GBGREAT EXPERIENCE! Pool pump quit on a Saturday morning. Brick and mortar stores didn’t have any in stock - nor at this price. Ordered Saturday afternoon and delivered Tuesday morning! Great experience from start to finish!
Creed Morgan
GBI unfortunately had to return a pool… I unfortunately had to return a pool cover that would not fit due to our pool deck configuration. I returned the cover to our local Namco pool retailer who did not have that cover stocked on location. They were very helpful and accepted my return immediately as the package was not even opened. I wish I knew their names to give them Kudos. This was the retailer store located on Central Ave. in Albany New York.
John H
GBI want to personally Thank Tony Westbrook Maine I want to personally Thank Tony at the Westbrook Maine Store for setting me up with a New Proline 2 Hp Vertical Pump for my. Johnnie Wiesmiller 27 ft Round Pool Which I Purchased in The Same Store 18 years Ago , He is Professional and A Great Person to Deal with ! Thank you Tony!
Dan Fenton
GBCan’t say enough good things about… Can’t say enough good things about Karen and the team in customer service. She has gone over the top to get me a replacement part for our pool. And it wasn’t easy, she had to deal with different vendors on my behalf !!! Thank you Karen and the whole team for making our oasis a happy place again, we’re very grateful. Have a well deserved wonderful weekend !!! Cindy & Dan Fenton
Jackie
GBI went to the Namco store in Poughkeepsie I went to the Namco store in Poughkeepsie to look at patio chairs. The two women working were very helpful. I decided on chairs but they explained the chairs wouldn't be delivered by the store for free but that if I ordered them online they would be delivered. I asked if they would help me place the web order while I was at the store and they did which I really appreciated; especially since it wasn't a sale for their store.