Be careful ordering from this company Be careful ordering from this company. I made an order and added an item by mistake. I immediately contacted them in every method available on their site to cancel it. They never replied. They also don’t offer any order cancellation option on their site. They since shipped me the wrong item and now want me to pay to ship it back. Just beware and triple check your order or try a company that has customer service standards.

Wonderful products Wonderful products! We have 8 hammocks and 6 rain flies. Took them backpacking last weekend, got rained on all night and we were all warm and dry! Great customer service as well - answered questions and replaced defective items quickly!

Haven't gone camping yet but the gear… Haven't gone camping yet but the gear looks great and it's all very compact and lightweight. I ordered the double size hammock, kodiak straps, rain fly, and mosquito net to cover all possible scenarios. Might have to set it up in the backyard and give it a test run.

Bear Butt is always efficient Bear Butt is always efficient and customer service is great. I've gotten a replacement without issue and they're quick to respond with any questions. Most of all, their products rock and their prices are better than the competitors of equal quality.

Still haven’t had an actual response to… Still haven’t had an actual response to my particular situation. Just pre packaged stuff that’s not addressing my almost 4 year old hammock. Come on folks, just reach out and make a loyal customer happy please. Pretty please. Matt