Fraudulent company does not honor 30 day guarantee I had the displeasure of talking to June via email from 8:30am-5:00pm going back and for of me asking over 5 times to cancel my subscription and refund me 2373623 was open but ignored and I just got the bag Friday and today is Sunday. This was the clumping version that wasn’t available in any of the stores so I responded to their ad. I was locked out of my account so I couldn’t cancel my subscription and June refused to both cancel my subscription and refund me. I warn anyone to look at their pages and pages of complaints on BBB and not deal with the company. The clumping version is horrible and didn’t even work one whole day and therefore impossible to last 30 day**** the order number is 13321414 and today is 4/15/24 and I was able to call in and allegedly, my subscription was cancelled and I was refunded. The issue was with customer service rep June who ignored my request to cancel subscription ( even asking 5 times) and receive a refund due to the poor experience with the litter. I will purchase the Lotus Flower one locally from now on

It does work well It does work well, but one bag does not last a month not with multiple cats two bags didn’t last a month but it does work well except for once the urine gets too much it doesn’t work as good as it does When you first use it

Cleaning the litter box is a breeze Cleaning the litter box is a breeze. The cat uses it without a problem. No smell. I would recommend to anyone with a cat that works and has little time, very easy to clean. The people are helpful too if you have questions

My call was answered right away My call was answered right away. My inquiries were answered completely and my order was placed efficiently. My kitties love Pretty Litter! And, I am pretty happy with it too!

Well done Claude much thanks 😻 Greetings ~ I called up with a request … Claude, My customer service agent, took care of it professionally and was very friendly, Professional and efficient.. Good , friendly customer service makes the world of difference to me. I will be a faithful customer because of his service towards me and of course, I do love the product .. Thank you 😻