My call was answered right away My call was answered right away. My inquiries were answered completely and my order was placed efficiently. My kitties love Pretty Litter! And, I am pretty happy with it too!

Fraudulent company does not honor 30 day guarantee I had the displeasure of talking to June via email from 8:30am-5:00pm going back and for of me asking over 5 times to cancel my subscription and refund me 2373623 was open but ignored and I just got the bag Friday and today is Sunday. This was the clumping version that wasn’t available in any of the stores so I responded to their ad. I was locked out of my account so I couldn’t cancel my subscription and June refused to both cancel my subscription and refund me. I warn anyone to look at their pages and pages of complaints on BBB and not deal with the company. The clumping version is horrible and didn’t even work one whole day and therefore impossible to last 30 day**** the order number is 13321414 and today is 4/15/24 and I was able to call in and allegedly, my subscription was cancelled and I was refunded. The issue was with customer service rep June who ignored my request to cancel subscription ( even asking 5 times) and receive a refund due to the poor experience with the litter. I will purchase the Lotus Flower one locally from now on

Love Pretty Litter!! Highly recommend Love Pretty Litter!!! Pretty Litter is a great excellent cat litter. No clumps, no dust, easy to clean up and the health monitoring alert with the different colors helped me take my beloved cat to the vet when something was wrong. Customer service is always fast, friendly and knowledgeable. Very helpful.

Pretty litter may be expensive but it… Pretty litter may be expensive but it lives up to its name.

Unfortunately 3days and it’s a no I really wanted this to work but I’ve got to go out and buy all new litter before my friends come over on Friday (tomorrow) and I just set up the pretty litter on Monday afternoon. Unfortunately one box is already yellow and smells terrible. I’ve had a fan set up in the back stairwell with the litter boxes since yesterday afternoon to keep the smell out of my apartment.