Excellent customer service Excellent customer service! I had an issue with a pre-order and the owner was patient and kind resolving the issue and answering my million questions. She offered me a full refund but I opted for a credit as I know that refunds can really kill small businesses. Finally ordered some beautiful product and received a thoughtful note about my patience. Would highly recommend

Personally I’d give no stars…I place my… Personally I’d give no stars…I place my order with Fast Doll for my shop and paid on June 24th 2022 and still to this day I have not received a single piece of my order. The owner Caroline is nice and all but also comes with a lot of excuses on why my order wasn’t ready or hadn’t shipped yet. I contacted her via email and thru her Instagram many times and will take forever to respond. There were many times where she would tell me that my order should be done and shipped by the end of the week. It wasn’t until over a year that I finally received some tracking info and still no package. The only thing that ever showed up on the tracking was that the tracking slip was created and that the post office was waiting for the package. But she assured me that she dropped off my order, not once but twice. Everytime I asked for a refund she would plead to let her finish my order, looks like I’m the idiot for not putting my foot down and demanding my money back. We eventually agreed to me getting half a refund and she would still send me my missing product. This was on October 2nd still no refund and haven’t received a response back since November 7th…

I ❤️ Fast Doll! I love Fast Doll so much! Everything I get from here is better than the last, and I appreciate the wide array of treasures to discover. I've purchased everything from a DIY embroidery patch kit to a mirror that I adore. I can't wait to see what I find next

As a business owner looking for high… As a business owner looking for high quality patches for my offerings Fast Doll is the obvious choice. Her skill and abilities are unmatched and she is an absolute pleasure to work with!

Beautiful craftsmanship and great service! I requested a custom patch just before Christmas. It was delivered on time and looked fantastic! Communication was quick and clear. Customer service was outstanding. The patch ended up being the favorite gift of the day.