Never again Ordered last year and was very happy with purchase. Great communication. Great value. Came back for another drum, received confirmation of order, CC charged. After 10 days (was told would receive in 2-10 business days) asked for shipping confirmation. So far have been ignored 3 times via email, 3 times contacting through site, 3 times in FB messenger and chat feature on site does not load.

I was disappointed I was disappointed, l was expecting a beautiful colored carrier, like l saw in the add . When l received the item the carrier is completely black. Also ordered a gold drum, was not the deep gold l expected. I am being treated for depression +anxiety ( among other serious health problems) . I haven’t been able to to use it at all. Thank you 🙏🏻

Greatful ! Thank you so much for my beautiful huedrum ! 💝So happy it finally arrived and also included the musical score book.🤩❣ So now my little one will be a bithday presant to my 6 year grandchild and I am considering a big one as a Christmas gift for the family.😊❣

Overcharged Shipping for Delays I paid for express shipping that would deliver my package within 4-7. It took 1 month and 3 weeks to arrive and during which I bought another one locally because I needed it within the time frame. I do not expect excuses about Covid delays anymore. They should not charge Express Shipping if they cannot guarantee on time delivery during this time.

Purchased for our Toy Library It was suggested by a member of our Toy Library that a steel drum would be a nice addition to our toys and equipment. I did a bit of research and decided on the child size Hue Drum. Great to be able to follow the progress of our drum from the US to NZ. And when it arrived what a pleasure to unpack and have a play! Big (happy!) surprise to see it in it's beautiful, colourful bag with the special place for the sticks. The member who suggested we buy one was the first to officially borrow this week and she was delighted too. Many thanks :)