Two accounts are simultaneously charged \ unable to file a complaint Two accounts are simultaneously charged. Audible Amazon, Audible Uk. I terminated both accounts, received confirmation for both terminations, yet, they keep getting charged. I brought the issue under attention of both help desks. Both halfway our chat show a ' technical issue, connection terminated, you will be helped by a representative, which does not happen...

You can only Pause ONCE a year, be aware Good service if you use it. But, buyer be aware you can only put your membership on hold ONCE a year, otherwise you will be charged, but you can cancel anytime. Customers should be able to pause as long as they need, without having to cancel membership.

Audible Limited is fraudulent Audible Limited is fraudulent. You go on trial, then it stealthily becomes monthly direct debit without registering on your device settings under subscriptions. When I noted this years later, of course, there is no way on the device to actually cancel. Audible says on Google to just unsubscribe on the device setting, of course, it is not listed. There is helpline on Google page, of course, there is no response from email, and the phone button is not operational. So, you are stuffed !!

AVOID! Please don't even give it a trial. They consistently charged me even if I canceled several times in all the possible ways!

Amazon (Audible) account closed without warning or reason After a month of confused back and forth with Amazon (Audible) customer service, Amazon (Audible) closed my account without warning. I wasn't told why or given an opportunity to respond to any concerns, then I was told Amazon (Audible) may not respond to further correspondence from me. Even though, I had provided them with the information that they had requested. I now can't access my library of Audible audiobooks that I own, or create a new Audible account using my phone number as it is tied to my closed account. Amazon (Audible) controls the market and do not hold themselves accountable for how they treat their customers. Better and safer to avoid them, and choose a competitor.