Not great for Canadians My order shipped on july 16 and did not received yet, wrote them a message and told me to wait another two months. They did not want to give me a refund ( i would of sent the books back when i got them ) i live in canada. Just a bit disappointing.

Not the store it used to be! I’m saddened that this formerly indie bookstore has franchised, and it is nothing like it used to be 20 years ago. There selections are mostly new books, few vintage on their shelves. Further DON’T EVER TAKE YOUR USED BOOKS TO SELL THERE! You’ll get a better deal by putting them on eBay. They no longer redeem your old books for cash or credit, they only give in-store credit now, and the amount they offer on credit for your old books is insulting. I used to love shopping at Powells City of Books, but I won’t give them my business any longer. There are better indie bookstores out there that have quality books, quality service, and truly care about the customer.

Thank You for your professionalism Today saw the funeral of a friend and colleague of mine,who sadly passed a few weeks ago. I attended the funeral as part of WYP in the capacity of friend and colleague. The funeral numbers exceeded in excess of 250 people, with some real sensitivities to manage and get things right for the family. The service was attended by WYP, Chief Constable John Robins and a number of other senior officers as part of his team. Comment was made throughout regarding the WYP guard of honour at the church and the professionalism and etiquette of Melia Powell’s and the fact everything ran so smoothly. The funeral Directors, Merv Pemberton and Dean Newton were exceptional at such a sad time. Thank you for making this a day to remember, for all the right reasons. Your staff are a credit to yourselves at Melia Powell’s. Thank you !!

I ordered a book from Powell's to be… I ordered a book from Powell's to be sent to Australia and it arrived just about right on time. Reasonably fast delivery and the price on the book was absolutely fantastic! The book I bought here cost only one tenth of what it was advertised on other websites! Great customer service when I sent queries. Used book arrived in really good condition, basically like new, I was very very happy with it. It goes without saying, I highly recommend Powell's! Thank you Powell's 😊

RIP OFF Book Buyback - DO NOT SELL YOUR USED BOOKS TO POWELLS This review is in relation to the used book buyback program and does not reflect on any physical location. As a graduate student I amassed numerous books over the years which I no longer required. Selling them was a prime means to attain extra cash as well as provide a MUCH cheaper alternative for other students or those who require certain texts for various courses. I am sorry to say I decided to sell any books to Powell's. I was quoted a specific amount online prior to shipment and return and had to wait several weeks only to receive almost half of the amount promised. This amounts to a rip off. All of the books I submitted were used but in adequate condition and in similar condition to other online buyback book programs which I recently used. I sold books to: TextbookRush Textbooks.com sellbackyourBook.com Textbook Maniac ...and receive the EXACT quoted amount for all orders. In fact, I sold several orders to Textbook Rush and received the exact amount quoted and payment was received almost immediately. Powells delayed payment even after 10 days. The order was received by UPS on 04/07 and even after 10 days I received ZERO response. I had to email on two occasions before finally recieving payment which was reduced by almost half the quoted amount. Do yourself a favor - AVOID Powells for reselling used books. You will get ripped off compared to all the other buyback programs available and listed online. Not one of the other vendors ripped me off on the quoted amount and paid me immediately through PayPal. Powells delays and uses some felonious unaccountable and non-transparent means of accessing a book's value. Seems like the principal criteria is to save Powell's money irrespective of the book's actual condition. Sell to TextbookRush and get paid exactly what was quoted and on time. This review in regards to Order Confirmation number# 11493617