The website would not accept my email The website would not accept my email, password or giftcard number. All in all, a totally bad experience i do not want to have again. I will never use Powell's City of Books again. Take my gift card and do whatever it is you do with them to make them unusable. All my friends will hear about this horrible service.

Powells is one of my favorite things… Powells is one of my favorite things about living in Portland. Used to love getting lost for hours among the endless bookshelves. Now, during the lockdown, love the fact that I can order reading material on their website, and (almost completely) avoid Amazon. Getting ready to place another order today!

I sell A LOT of books....I mean… I sell A LOT of books....I mean literally TONS of books! Until about 8 months ago Powell's was great to work with. Then, something changed and now their website is pure crap....and they're not doing a thing about it. Input books to sell, accept the offer....and the site "times out". Re-input the same books and now the site will only take about 2/3 of them...accept anyways (just to salvage your time) and the site times out. Re-input for the third time (same reason as before) and ANOTHER 1/3 is rejected.........and it times out. Until Powell's gets out of the stone ages and upgrades/fixes their site......I'm not working with them. I'd advise anybody not to waste their time here!

RIP OFF Book Buyback - DO NOT SELL YOUR USED BOOKS TO POWELLS This review is in relation to the used book buyback program and does not reflect on any physical location. As a graduate student I amassed numerous books over the years which I no longer required. Selling them was a prime means to attain extra cash as well as provide a MUCH cheaper alternative for other students or those who require certain texts for various courses. I am sorry to say I decided to sell any books to Powell's. I was quoted a specific amount online prior to shipment and return and had to wait several weeks only to receive almost half of the amount promised. This amounts to a rip off. All of the books I submitted were used but in adequate condition and in similar condition to other online buyback book programs which I recently used. I sold books to: TextbookRush Textbooks.com sellbackyourBook.com Textbook Maniac ...and receive the EXACT quoted amount for all orders. In fact, I sold several orders to Textbook Rush and received the exact amount quoted and payment was received almost immediately. Powells delayed payment even after 10 days. The order was received by UPS on 04/07 and even after 10 days I received ZERO response. I had to email on two occasions before finally recieving payment which was reduced by almost half the quoted amount. Do yourself a favor - AVOID Powells for reselling used books. You will get ripped off compared to all the other buyback programs available and listed online. Not one of the other vendors ripped me off on the quoted amount and paid me immediately through PayPal. Powells delays and uses some felonious unaccountable and non-transparent means of accessing a book's value. Seems like the principal criteria is to save Powell's money irrespective of the book's actual condition. Sell to TextbookRush and get paid exactly what was quoted and on time. This review in regards to Order Confirmation number# 11493617

Powell's Bookstore is the worst Powell's Bookstore is the absolute worst online business you can imagine. They take your money and fail to send you books. They do not reply to emails. The link they provided to follow my order was a bad link. The web site will not let me log into their Web Site or change my password. They have convinced me to go back to Amazon, which is very sad.