NitroPlanes

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1.40
Based on 15 Reviews

5

0.00%

4

6.67%

3

0.00%

2

20.00%

1

73.33%
About NitroPlanes

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Kevin Caldwell Sr.
GB

Its Christmas Don't keep them in business. Can't give no stars !!!!!! I too tried to post a bad review, twice, they wont do it. I bought a plane from them the motor burnt up in less than 2 min. I'm 52 & been flying for over 30 yrs. If you have wired a motor to a ESC its impossible to do it wrong. I'm an ASE Master certified auto tech & build Hot Rods & custom cars, I know a little about wiring. LOL.I purchased & got this plane on Oct 8th. I contacted them on the 9th & they told me to send the motor & the ESC back, although I tested the ESC with another motor & it was fine. Sent it out the same day, I had to pay for shipping. Is that ridicules or what? I was told they would check it out & it will take 7 days. I finally recieve the motor yesterday, the 30h. I sent it 1st class so it didn't take long for them to get it, if you noticed I said Motor, yes there was no ESC. I contacted them yesterday, by way of ticket system, stupid system. No reply. Tried again today on reply. Also tried phone, that was a joke. Now its the weekend you know what that means. I'm sure after this I wont get the ESC. But if I can stop just one person from ordering from then, I"ll feel better. You'll have to pay more at first, but after paying for return postage & waiting a month, buy from a reputable company. DON'T DO IT, DONT BUY FROM THEM. yOUR KIDS/ GRANDKIDS or Great grand kids deserve better on Christmas day. Regards Kevin, Ticket number- yhst-17210252890263-412749

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Ed
GB

DON'T SUPPORT PARTS FOR WHAT THEY SELL I purchased an Areosky Trainer from this company and in less than a month damaged the Spinner that holds the propeller. Of course the part was out of stock I'm have waited for three months checking daily to see if the part was in ad now find out they are discounting remaining plane parts and will no longer support this particular airplane. WORD TO THE WISE DO OT PURCHASE PLANES FROM THEM EXPECTING THEM TO SUPPORT PARTS.

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Conor McLaughlin
GB

SOME PEOPLE!!! Just to start off the bat I do NOT work for Nitro Planes nor am I old enough to even have a job. EVERYONE LISTEN UP! Nitro Planes is a really good website Period. I cannot believe some people get away with saying these things so i'm going to go down the list of 1-2 star reviews and say my opinion to some of them. 1) "I will not buy another thing from this place. Their customer service and shipping truly sucks!" Listen, You cannot buy anything online weather its as light as a feather or if it costs 1 dollar online without expecting to get a big shipping price. Also you should be smart and learn that you don't need to buy just one prop or one same item for that mater. You buy multiple; in bulk, so you don't have to waste money on shipping again when it breaks again. If you buy a plane that costs 150 dollars they only add about 2 dollars to the shipping charge you mentioned. 2) 'Horrible electronics" Just to let everyone know, electronics DO break, big whoop huh. Well you can't always expect everything to work perfectly. Not a surprise for planes that cost around 100 dollars. 3) "Bad Attitude, unresponsive, shaddy, Don't care about customers" "you get what you pay for", BECAUSE THAT IS WHAT YOU PAID FOR DUH!!!!!!!!!!!!!!!!!!!! Most RC websites are like this, and if you wan't to get the very highest quality plane you need to buy them in a KIT and put in the electronics you like. Read my last sentence again before you buy another plane. The comments people post DO NOT DROP DOWN FAR ENOUGH TO THE LEVELS OF ONE STAR. If I were the people who gave those reviews I would give the company 3/4 star ratings.

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Irma Gomez
GB

Bad service Order is incomplete, every day they keep saying they will send it and they don't

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hahaha
GB

I will not buy another thing from this place. Their customer service and shipping truly sucks! Nitroplanes.com truly sucks! I bought a RTF powered glider shy of $200. That's fine. Then one folding prop broke so I on nitroplanes.com again and I found the replacement prop and added it to shopping cart. Item was $4. At the checkout they added $7.84 for shipping !! I rubbed my eyes and called their customer service phone, after a 20 minute hold, they answer and tell me sorry but it is what it is and nothing they are willing to do about the rip off shipping charge. I called back and talked to someone else there, same answer!! So if I want to buy a $4 prop which weighs less than couple of ounces, I have to pay them $8 to ship in from southern California to northern California. I wish I had not bought the plane from here and had gone to my local hobby shop. NitroPlanes sucks! Ron- order number 352377

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