Its Christmas Don't keep them in business. Can't give no stars !!!!!! I too tried to post a bad review, twice, they wont do it. I bought a plane from them the motor burnt up in less than 2 min. I'm 52 & been flying for over 30 yrs. If you have wired a motor to a ESC its impossible to do it wrong. I'm an ASE Master certified auto tech & build Hot Rods & custom cars, I know a little about wiring. LOL.I purchased & got this plane on Oct 8th. I contacted them on the 9th & they told me to send the motor & the ESC back, although I tested the ESC with another motor & it was fine. Sent it out the same day, I had to pay for shipping. Is that ridicules or what? I was told they would check it out & it will take 7 days. I finally recieve the motor yesterday, the 30h. I sent it 1st class so it didn't take long for them to get it, if you noticed I said Motor, yes there was no ESC. I contacted them yesterday, by way of ticket system, stupid system. No reply. Tried again today on reply. Also tried phone, that was a joke. Now its the weekend you know what that means. I'm sure after this I wont get the ESC. But if I can stop just one person from ordering from then, I"ll feel better. You'll have to pay more at first, but after paying for return postage & waiting a month, buy from a reputable company. DON'T DO IT, DONT BUY FROM THEM. yOUR KIDS/ GRANDKIDS or Great grand kids deserve better on Christmas day. Regards Kevin, Ticket number- yhst-17210252890263-412749

They seem to only post postive reviews Submitted negative review of the plane we purchase there and it never was posted. They seem to only post positive reviews. The Catalina we purchase from them didn't have enough power to take off, customer service was poor at best.

Defective product Purchased a helicopter from them. I charged the battery popped it in, and the top rotor does not spin. Obviously it could not be used. When contacted they expect "me" to pay to ship it back! That's unacceptable! This helicopter was made for the foreign market, and has no USA warranty!! That was not disclosed anywhere before I purchased it! Buyer beware with this merchant!

I will not buy another thing from this place. Their customer service and shipping truly sucks! Nitroplanes.com truly sucks! I bought a RTF powered glider shy of $200. That's fine. Then one folding prop broke so I on nitroplanes.com again and I found the replacement prop and added it to shopping cart. Item was $4. At the checkout they added $7.84 for shipping !! I rubbed my eyes and called their customer service phone, after a 20 minute hold, they answer and tell me sorry but it is what it is and nothing they are willing to do about the rip off shipping charge. I called back and talked to someone else there, same answer!! So if I want to buy a $4 prop which weighs less than couple of ounces, I have to pay them $8 to ship in from southern California to northern California. I wish I had not bought the plane from here and had gone to my local hobby shop. NitroPlanes sucks! Ron- order number 352377

Out to part you from your wallet It seems they are never going to stock parts for the Airfield warbirds. My first 1450mm P51D was in good order outof the box barring the poor choice of hardware on Airfield's part. 10th flight the flap hinges failed in flight blessfully landing proceeded without incident. Numerous conversations with support left me to do field repairs to an otherwise new airframe, photos sent proving no bad landings, wing contact or the like occured. I purchased a second from Raidentech, just to find they are merely a second face of Nitroplanes. The second P51D arrived with large punctures in the bottoms of both wings. Support said to choose the parts from the parts list, yet they have no inventory of the parts, so I countered with the offer to purchase a 3rd arf at the kit price,and I pay the shipping...a cost to them less than the wing set.....still no response.