Terrible customer service! Terrible customer service!! My packaged never arrived and all they told me was to try to contact USPS. I emailed them multiple times and they stopped responding. Literally wasted my money :(

I tried to cancel order only 30 minutes… I tried to cancel order only 30 minutes after ordering. I was charged $39.20. I founded the same item on Target for $17.29 + free shipping. I requested cancelation or honoring to match the price. I got nothing. From now when I see company name Deep Discount Entertainment I will avoid any purchase. They charged me almost double.

I'd give zero stars if possible I'd give zero stars if possible. Pre ordered a 4k limited edition of the Thing. They cancelled my order w/o any notice to me via email or updating my order history their website 45 days or so after I ordered. I had to call to find this out, they said that the manufacturer could not fulfill the order.

Dreadful experience Ordered a Blu-ray from them which I never received. Requested a refund from them & never received it until I escalated it with PayPal. Then which I believe was out of spite was told that a preordered item was out of stock, even though I had preordered it two months before release. Do yourself a favour & shop elsewhere.

Check Stock! I can't say that I've had a bad experience per say, everything that I've ordered from these guys I've received in great condition and super fast shipping. Actually scary super fast shipping! The only gripe I have is please check your stock regularly, cause its just annoying when something says its in stock when its not. I can't complain too much as I've always got a refund for unavailable items.