I tried to cancel order only 30 minutes… I tried to cancel order only 30 minutes after ordering. I was charged $39.20. I founded the same item on Target for $17.29 + free shipping. I requested cancelation or honoring to match the price. I got nothing. From now when I see company name Deep Discount Entertainment I will avoid any purchase. They charged me almost double.

Actually impressed. My wife bought me some LPs for my birthday. She let me pick them and Deepdiscount had the best prices. They arrived promptly and were packed appropriately to prevent damage during transit. Received status reports along the way. Since then I have ordered 3 times from them and the products were consistently what I ordered and they were solidly packaged. It would seem to me that they have become more reliable with improved customer service. No complaints. Am impressed actually.

Only PARTIAL Refunds issued for all returns...DeepDiscount keeps the tax and restocking fee! A word of advice to the wise...never purchase merchandise from deepdiscount.com. 1. They always ship media mail, and the turnaround time is VERY SLOW...even though they charge shipping. 2. If you ever contact them for a refund, they will cop an attitude and give you a hard time...before eventually refunding you only a portion of what you paid. PLUS you need to pay for return shipping, not reimbursed either. I tried to return a dvd set sealed as received, they took a portion of what I paid, Their "customer service" is the worse: RUDE, and UNPROFESSIONAL. If you want good discounts and customer service, go with Ebay and Amazon. These two are light years ahead of DeepDiscount, which is really, dirt and grime on the base of the earth.

Horrible company to order from I have not once had ordered from them without an issue. Majority of the time items will never ship, often ordered will be cancelled with no notification that they're cancelled.

AVOID!!! Made 2 orders with them, both orders came damaged and missing slipcases, was stupid enough to make the 2nd order. only 2 options were given, 10% refund, or send back, and they insist on you using the cheapest option, and these doesn't come with tracking, so you spend the month waiting if its there yet. once you send it, they reply once when they felt like it, making you anxious. so, never never order from them.