Only PARTIAL Refunds issued for all returns...DeepDiscount keeps the tax and restocking fee! A word of advice to the wise...never purchase merchandise from deepdiscount.com. 1. They always ship media mail, and the turnaround time is VERY SLOW...even though they charge shipping. 2. If you ever contact them for a refund, they will cop an attitude and give you a hard time...before eventually refunding you only a portion of what you paid. PLUS you need to pay for return shipping, not reimbursed either. I tried to return a dvd set sealed as received, they took a portion of what I paid, Their "customer service" is the worse: RUDE, and UNPROFESSIONAL. If you want good discounts and customer service, go with Ebay and Amazon. These two are light years ahead of DeepDiscount, which is really, dirt and grime on the base of the earth.

Deep Discount should be called Deep… Deep Discount should be called Deep Disappointment. For a place that sells vinyl records you’d think they’d have some idea how to package them for shipping. If you like bent corners and split seams this is the place for you! Or if you prefer cracked CD cases, they’ve got you covered there too! I highly recommend Deep Discount for all of your Deeply Damaged music needs.

I'd give zero stars if possible I'd give zero stars if possible. Pre ordered a 4k limited edition of the Thing. They cancelled my order w/o any notice to me via email or updating my order history their website 45 days or so after I ordered. I had to call to find this out, they said that the manufacturer could not fulfill the order.

Horrible company to order from I have not once had ordered from them without an issue. Majority of the time items will never ship, often ordered will be cancelled with no notification that they're cancelled.

Haven't bought a halo megabloks set for… Haven't bought a halo megabloks set for a decade, as they don't sell them in my country anymore. But deepdiscount made it possible to get my hands on a set i was looking forward to for retail price, that includes shipping! Other websites would be asking 45$ shipping, but deepdiscount offered a very good price. Very happy about this company!