Quick and Friendly I just recieved my order (cressi wetsuit) and 1) they got my order within a day, and it fits well. 2) their support staff and website were quite helpful in getting me the right size. I appreciate it. This is my first order from the company and I will return and recommend it to friends and family.

Avoid Scuba.com at all costs! I ordered a dive computer from Scuba.com. After two weeks, I inquired about my order. I was told that UPS tried to deliver my package, but it was not accepted by me. UPS would have left a note at my home, as they have done many times. Although they gave me a tracking number, i think the whole thing was a scam. I asked to have the item re-sent, but kept getting excuses. Now I am having trouble getting my credit card refunded. DO NOT buy from this company under any circumstance!

Depends Their prices are good, but I only recommend buying from this company if you know exactly what you want. Read thoroughly about their PFF Guarantee policy before placing an order. They charge for return shipping unless you exchange for a different size. If you want to return something because you didn't like the fit or design, for example, and don't want to exchange it, you have to pay the shipping. It's not like Amazon. The customer service reps, both in chat and on the phone, were not helpful and were unpleasant, as if they wanted to get off the chat/phone as soon as possible.

GREAT people to work with!!! In the past several weeks I've purchased two dive computers from Scuba.com. The first time I worked with Bob and this last purchase I worked with Arthur. What consistently knowledgeable people these are! They didn't beat me up to talk me into what I didn't want. They helped match me to what I needed. Oh yes, Scuba.com's prices smoked the competition.

A Degenerate Operation I placed a small order (only four items) last Wednesday morning. The goods didn't go out on Thursday. They didn't go out on Friday. The weekend came and went with no change to the order status. Then I find out that Monday was no different. It does NOT take 4 working days to box merchandise for shipping. This company is quick and efficient to process PAYMENTS, but they are entirely inept when it comes to delivering service. And don't even get me started on their email communication. I intend to report this to Amazon, which scuba.com relies on for payment processing.