Terrible customer service ordered two… Terrible customer service ordered two 80lb tanks 2 months ago only one arrived. Immediately contacted UPS and Scuba to make claim. Have gotten nothing but a run around since, keep asking for pictures of a non-existent item that we never received! Tried disputing the order through the Credit Card company, unfortunately it is also handled by the same company so got the same run around! Would never recommend this company worst experience ever!

Quick and Friendly I just recieved my order (cressi wetsuit) and 1) they got my order within a day, and it fits well. 2) their support staff and website were quite helpful in getting me the right size. I appreciate it. This is my first order from the company and I will return and recommend it to friends and family.

LOVE SCUBA.COM! I was certified with this company all… I was OW certified with this company and have bought all of my gear with this Scuba.com. Such great experience with each instructor. Sales team is very knowledgeable and get you into a nice setup. Online there's a lot in stock and shipping was fast. Need to take my gear in to be serviced soon!

Made returns easy This company is amazing. Purchased a lot of gear that we ended up not using. They made the return process so very easy. No hassle. Will definitely continue to shop online with them. Have no idea as to why this populates as 'not happy'. Am quite happy

I ordered three tanks and had to return… I ordered three tanks and had to return one. The shipping company says it was delivered and provided proof. After a month of waiting for the company to "research" why I wasn't credited for the return they denied they received the item. Ultimately, they said to take it up with the shipping company and the time to file a claim with the shipping company had also elapsed. $450 lots but not forgotten. Most people were helpful trying to resolve the issue, but Callie S. was dismissive.