Alian M
GBAvoid this company at all cost Avoid this company at all cost, recently bought a garmin descent mk2i with them and as soon as I received the box I notice that it was open, not the box for the package but the box of the watch itself, when I open the box I notice the the package didn’t look like the original package and it was missing parts that comes included with the watch, like the extension band for the wetsuit, after watching this I was going to tell them to send me a new one but I don’t trust the, this is a 1499.00 dollars watch to take the risk to buy with this shady company.. I will buy it somewhere else and never use them again!! Hopefully they will return my money or I will dispute with my credit card
Ron Rogers
GBQuick and Friendly I just recieved my order (cressi wetsuit) and 1) they got my order within a day, and it fits well. 2) their support staff and website were quite helpful in getting me the right size. I appreciate it. This is my first order from the company and I will return and recommend it to friends and family.
Eric
GBDo yourself a favor and don’t sign up Do yourself a favor and don’t sign up. I have unsubscribed multiple times with no results. I contacted them directly and was told I needed to send them the email… uhhh what email would that be???? Total joke unless you like junk e-mail.
William Burr
GBsecond time that it took months to fix… second time that it took months to fix something. This time 2 tanks for hydros and 1 transmitter pod for battery replacement. 3 1/2 months later and no contacts or completion.. horrible customer service.
Cats and Kindness
GBHorrible company I ordered over $2000 of scuba equipment from them. They shipped in multiple boxes and did not send all items and claimed they did. I notified them immediately and took photos of everything. They have continued to string me along and do absolutely nothing to fix the issue. They never sent my BCD which was part of a kit and they said it was delivered. I never signed for anything either. I have filed a claim with my credit card company and they have refunded my money even though Scuba.com would not. I will never order another thing from them ever. Terrible customer service and they charge you for items that you never receive. Not to mention if you think you are getting a deal with a kit they are ripping you off. They put cheap first and second stages on good regs and expect people not to notice. Bait and switch is what they are doing and not delivering product and charging you anyway.