Creeper Creeper. Don't waste your money if you are looking for anything other than a roll around platform to use on hard surface only and want to have your head inclined about 4 inches. Made of particle board, so if you put pressure on an awkward point, it can break on you. Hinge point is fabric, not a metal hinge. Release lever for up and down can be knocked by accident and you will go flat in a heartbeat. Most of their products are great, but this one just isn't.

Dissatified Customer. Russell Customer#761495 I ordered your Plier #89117 along with various other items and you sent everything but the Plier, saying that it was back ordered, and you would send as soon as you received them,,, Its been weeks now and I have not received the item ???? No notifications; except 2 texts that you wanted me BACK ! Seems you have alot of charrasma !

Micro-Mark carries items that I can't… Micro-Mark carries items that I can't find locally. They've never sent an incorrect order. Items are well packed. I've never had to call customer service. I've found the answers to my questions on their website or in their catalogue.

Customer Service I had ordered the " Plastic Modeler's Essential Tool Set Super Value Package" a few weeks ago. The catalog description and photo shows two bottles of Plastic Welder for a total of 4oz. I received only one bottle. I called customer service but could not get the person to understand that I was missing a second bottle. I gave up but upon receiving the latest catalog, It was listed again! Please correct the catalog or give more training to the customer service folks.Thank you.

My rating is for the quality of product… My rating is for the quality of product purchased not the customer service. I ordered a power unit for LED light string. The power cord, which plugs into 110V AC was not prewired into the power unit by the manufacturer. It needed to be connected to two screw terminals separated by a small divider and covered by a flimsy plastic cover. I consider this an unsafe product and returned it. They refunded my purchase minus the original shipping cost in a reasonable amount of time. I would their customer service 5 stars.