This rating is strictly for their…shipping This rating is strictly for their shipping process. I ordered an item and was given the following shipping options: Standard Shipping $8.95, UPS 2nd Day Air®$64.16, UPS Next Day Air®$75.20. Of course I picked Standard because the other two options are outrageous! Unfortunately, Standard Shipping became FedEx, which is by far the worst shipping company. I ordered it 6 days ago, was supposed to get it yesterday. When I checked the tracking recently, it was somewhere in Kansas. In fact it took a whole day for the package to go 100 miles. And then is no expected arrival date now. Why doesn't Micro-Mark give an option for USPS. They're certainly faster, cheaper, and more dependable than FedEx!

Very impressed with their service! This was the first time I did business with Micro Mark. I wanted to buy a tool that was out of stock so I left a request to be notified when it became available again. It was so long ago that I had forgotten about it however the did remember my request and notified me right away. When I reordered the tool, delivery was very prompt. I am delighted with their service and will certainly continue to do business with them. John Alexander

Only half of the order quantity was… Only half of the order quantity was shipped. The item qty listed was 2 sets, the order arrived with only 1. No backorder qty was listed. Customer service resolved the issue when I called, and shipped the remaining item promptly. I noted the MicroMark price was double the sellers pkg listed price, and shipping charge was about 2x normal. Unless I can't find alternative source, I probably won't use this site again.

Broad Selection with hard-to-find tools The tool selection is really broad, though some groups seem a bit on the pricey side. however, they are often the ONLY source for good quality tools intended for small scale work. The shipping is very quick, and the website purchase was smooth and trouble free. my order arrived timely and was well packaged. I've already reccomended them countless times for tools you can't find other places...

I wrote a poor review on Micro Mark but… I wrote a poor review on Micro Mark but want to say that they came through and made things right. Apparently, some other entity got a hold of my order and sent me unrelated useless materials. When I told Micro Mark they immediately shipped the correct item to me. I will order from them again!