Martin Heyn
GBDo not buy from XHeli! They sent 2 non functional quadcopters. No phone support and their return procedure is so problematic we just contested it with our CC company.
Chris
GBVery poor customer service and low quality items. I was searching for a specific RC Helicopter WLToys V931 and decided to buy from Xheli.com Unfortunately that choice wasn't in my best interest. First off the shipping cost was unreasonable for the $150.00 that I spent at their store. When I received the helicopter, it was broken in several places and the cosmetics of the v931 were less than poor. When I tried contacting them it was over a week before I finally was able to contact someone (after 6 emails and 5 "submit a tickets" which I received no response). All said they didn't refund the total amount that I spent on the helicopter. Unreliable customer service and poor products. I advise avoiding Xheli.com
Dave
GBDO NOT purchase from XHELI XHELI deserves no stars. I spent a significant amount on a quad copter. They send me a package that had obviously been opened. There was a fist sized wad of packing stuff lose in the box. Get this... there was mud on the foot pads of the Quad. Obviously sending me a returned item that should not have been returned. I could tell immediately after I opened the brown outer shipping box that something was wrong, yet they still packed it up and sent it to me as a "NEW" item. They have been hassling me about the return. They insist they didn't do it. They want pictures. Do not waste your money on these clowns. It is a hassle dealing with them. I've already wasted hours with no resolution.
Anthony
GBcraiggerator I have log onto X-Heli for weeks and weeks looking for parts for my heli, and all you EVER see is "OUT OF STOCK" on just about any part or new heli's. And not only is X-Heli that way almost any rc parts supplyer is the same way.
Fredrick Mobley
GBBest online store ever I have purchased many helicopters and drones never had a problem with the delivery never had a problem with any of the purchases that I bought I love this place