Lowrance makes so many different… Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd stock a given item that was touted as the newest of some item and 6 months later Lowrance was pushing a newer version of that item. Hard for retailers and even harder for customers

Called technical support Called technical support. Got a person who could hardly understand english. No idea on the unit whatsoever. Kept asking what model it was. On hold all the time. What a waste of time and money as you have to ring international number. Stop using overseas call centres.

I received the wrong item I received the wrong item. I requested item 000-12244-001 but received item 000-14583-001. Now I have to go through the trouble of sending an e-mail after spending time on two calls trying to correct the mistake. All other items were the correct items and the shipping time was quick. Please slow down and insure items requested match items being sent out. Thanks

I ordered my first side scan unit I ordered my first side scan unit. Of course as soon as you click the button to purchase you start waiting. I thought I might have to wait several weeks for the unit but it got here within days (not sure how many but less than a week). Hod the unit out for the first time today, there will definitely be a learning curve but so far crazy happy. I know what to expect from the unit and from Lowrance so I feel safe with my purchase, fast shipping was just a bonus.

First time they send the wrong cable… First time they send the wrong cable the website describe a female to female cabale. The second time I receive the right cable pay attention to the model number and not the picture on the website. M is for male and F... Other than that this is a fine product.