I received the wrong item I received the wrong item. I requested item 000-12244-001 but received item 000-14583-001. Now I have to go through the trouble of sending an e-mail after spending time on two calls trying to correct the mistake. All other items were the correct items and the shipping time was quick. Please slow down and insure items requested match items being sent out. Thanks

Have not used my Active Target yet Have not used my Active Target yet. But it was easy to install. Directions were easy to understand. Looking forward to seeing how good it works when fishing

Customer service is terrible Customer service is terrible. I sat on the phone over thirty minutes just to get a rude individual with no answers to a simple question. That was when will I receive my part ordered. It stated 3-5 business days but I hadn’t received any shipping information so I was just asking. After asking why so short with customers he hung up on me. Seems to be the norm from the tevie s I e read which is sad seeing y’all have such an amazing product.

I had to replace my downscan skimmer… I had to replace my downscan skimmer transducer that was lost a couple of weeks ago. I was able to find it wit relative ease and had it within 2 to 3 days of placing my order.

Worse customer service I have ever… Worse customer service I have ever experienced. Constantly put on hold from someone overseas who had no idea what he was doing. Four hours later finally got a shipping label to send the hook 7 reveal back and they were so kind to let me pay for. I would like my four hours of time paid for.