Customer service is terrible Customer service is terrible. I sat on the phone over thirty minutes just to get a rude individual with no answers to a simple question. That was when will I receive my part ordered. It stated 3-5 business days but I hadn’t received any shipping information so I was just asking. After asking why so short with customers he hung up on me. Seems to be the norm from the tevie s I e read which is sad seeing y’all have such an amazing product.

Issues with my HDS Live GPS Had some issues with my HDS Live GPS. The tech was very Professional and Helpful. The tech was able to get the issues resolved with no problem. I am very Satisfied. In the future when I have problems and unable for me to solve the problem, I will be contacting the tech.

Lowrance products, top notch Running a Lowrance Ghost at 24 volts on an Allison XB21, plenty of all day power. Also running a Lowrance 9” Live at the drivers console networked to a Lowrance 16” Live on the bow, with 3 in 1 imaging at the transom and on the Ghost, all three run in unison very well. Thank you very much Lowrance for building great products.

I received the wrong item I received the wrong item. I requested item 000-12244-001 but received item 000-14583-001. Now I have to go through the trouble of sending an e-mail after spending time on two calls trying to correct the mistake. All other items were the correct items and the shipping time was quick. Please slow down and insure items requested match items being sent out. Thanks

Customer service is incredible Customer service is incredible. They worked with me to troubleshoot my issue with my Hook 7 over a few weeks. After several unsuccessful attempts to fix my problem, they had me send it in to be looked at. In the end, they ended up replacing the unit free of charge.