Shipping was fast and product was as… Shipping was fast and product was as described. Prices for items were reasonable or better than found elsewhere. Lowrance is a company that I am confident that I will receive my product quick and free of damage.

I've always liked Lowrance I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely disappointed. I find it hard to believe that the GPS on my Elite can't "see" through my canvas T-top.

Long time Loyal Lowrance Customer gets Bas Service I ordered a new boat and specified Lowrance HDS Live. Boat Manufacture ordered the Lowrance and received it in March 2021. I took possession of the boat in November 2021. Unit started acting up in November 2023, but I called Lowrnace in December, (out of town, so my flat i missed by 1 month.). Sent Lowrance all invoice on my boat and delivery date. They said unit was delivered in March so too far out of warranty. The Lowrance web site clearly says warranty starts with retail delivery and describes warranty date from when a new boat is taken delivery of, and not when delivered to the boat manufacture. did not seem to matter to the person who had a hard time understanding english. I tried to find another contact means for Lowrance, but they do a great job of keeping that very secret. I'll never buy another Lowrance or Nvionics product again. Very disappointed in how I was treated and the fact they are not following their own policy spelled out on their web site.

Worse customer service I have ever… Worse customer service I have ever experienced. Constantly put on hold from someone overseas who had no idea what he was doing. Four hours later finally got a shipping label to send the hook 7 reveal back and they were so kind to let me pay for. I would like my four hours of time paid for.

Warranty Had a power issue with a new unit Excellent company & customer service they stand behind their product and replaced the unit quickly for me .I Have been a customer for over 30 years purchased many units along the way