Ordered 2 kits only got one and… Ordered 2 kits only got one and basically a refusal on my refund for the 2nd one never showing up. Just excuses that it coming from "overseas" so shipping might take a while. It's been 2 months...no refund, no painting.

They blocked ME when I needed help I contacted AllPaintByNumbers to get help from support (help @ allpaintbynumbers.com, her name is Emily). The paint by number kit they sent me looked nothing like the photo I submitted. The colors were way off, the person had no eyes, etc. So I reached out for help. I emailed Emily a photo of the kit they sent me, which has my photo on there, and the actual photo to show her that they looked completely different. Emily said, go ahead and complete the painting, then send me the photo of the painting. I actually had already done the painting and it looked horrible. So I replied back with the painting I had completed, only to find that she blocked my email address! So, then I emailed her again, but through their email support page on their website, and said, "hey I tried to email you but for some reason my email is now blocked. I still need help." I never heard from them. So a few weeks later I tried to login to my account, and they deleted my entire account without any notice. Horrible customer support (basically non-existent), unwilling to help customers, and deleting my information without any acknowledgment is poor business.

Art Stealing Company! This company is known for stealing well known art from many artists. This company then proceeded to make money advertising art that doesn't belong to them! They don't deny stealing the art either. Recently this company stolen Roy The Art, digital Disney princess collection of THEIR ART and started claiming it as their own product. This site is a huge scam, do NOT BUY ANYTHING!

I placed an order on 28th April & there… I placed an order on 28th April & there has been no updates on shipment. I even opted for the ‘Special Shipping’ option. Emailed them on 8th May but no reply yet. Hopefully it’s just due to the covid-19 period thus resulting in a delay....

If I could give a zero I would If I could give a zero I would. I thought I was ordering from another company! I bought 11 paint by numbers. Received 7 rolled canvases no frames. I emailed them they said they dont come with frames and I would have to order separately! This was not in the description. They owe me 4 more paint by numbers and instead they sent me 3 diamond set I did not even order. I spent close to 100 for crap! Warning beware: do not buy from this company! I going to go to my bank show them the screen shots of what I ordered and what I got and dispute the charge. Just dont buy unless you want to receive stuff you did not order