I signed up for my 7 day trial I signed up for my 7 day trial. Cancelled on the 7th day but still got charged two deposits of £1 and another for £78 Before being charged I even sent an e mail to 3 of the pic monkey e mails : support@pic monkey, info@picmonkey and legal@picmonkey to ensure it had been cancelled. I got a generic response yesterday and sent another today only to find that the money has now come out of my account. No one has got back to me.

Canceled free trial immediately as there was a 1 euro charge I aggreed to a free trial on Pic Monkey. I used it immediately to work on one photo which I downloaded. I noticed I had an email from Paypal saying I had a one euro charge form Pic monkey. This aroused my suspicions as a free 7 day trial should not involve any immediate payments. So I had a look on trust pilot and saw other bad reviews. Based on this I decided to cancel immediately. I cancelled my pic monkey account and got a notification from PayPal that the 1 euro charge had been cancelled. Hopefully that's the end of it. Too bad as the photo editing was good

Customer support helped me! This review is for my experience in working with customer support for an issue I had with one of their premium tools. After writing to their helpdesk about my issue, I heard back within 24 hours. While the problem wasn't fixed at first, with some explanation on my side, they rectified the entire situation after that. Thank you PicMonkey for listening to me and making things right! Big thumbs up to you!

You can find better elsewhere God, I hate Pic Monkey. For the last several years, they have used a bait and switch free trial offer, but no matter how many times you try to sign up, the free trial never seems to go through. I'm not paying a yearly fee because they either can't fix the glitches in the free trial offer or are deliberately misleading potential clients. Back in the day, I used the services a lot but now I absolutely loathe it.

I love PicMonkey but Shutterstock!?!? I love PicMonkey, but the move to Shutterstock has made me sad. The images are cheesy… and I have the pro version. It was so much better before Shutterstock. I’m only writing this review in hopes that a collective effort of disappointment with the switch to Shutterstock will invoke change. I love PicMonkey, so it hurts to even do this.