Yasmin Concepcion-Aviles
GBOk so I just got my baby and OMG THIS… Ok so I just got my baby and OMG THIS IS NOT A SCAM this is the best it came in good condition very pretty and the one I wanted I'm definitely by here again. But the bad thing is it took a little while but it is a good website I love my baby🥰🥰🥰
Tonya Clause
GBAbsolute scam Absolute scam! Do not trust them! The baby I purchased looks NOTHING like the one in the picture! Shame on them!!!!! My child cried her eyes out Easter morning! Charlesen you should go out of business prying on little girls like this with fake pictures! The doll looks sunburnt and has webbed feet. Her eye lashes came out right away. Completely disappointed and dissatisfied! 😡And of course I’m sure my email won’t be taken seriously or responded to either!
Maura Collins
GBIt had been a month since I ordered a… It had been a month since I ordered a doll for my daughter so I contacted customer service to see if there would be a longer delay. Customer service stated that my order was fulfilled and gave me a bogus tracking number. The tracking number was invalid but they kept insisting it was already sent out. My order online said it was still in processing so I don’t know where they were getting this number from. So I contacted PayPal to get my money back; later in the week I heard from another customer service rep who then gave me a new tracking number. My account then said fulfilled. The tracking number works, but the package hasn’t moved. Still no doll. I’m very frustrated and my daughter whose birthday present this was is now heartbroken. Don’t order from Charlesen. Liars.
customer
GBCan't say I'm real.satisfied with the… Can't say I'm real.satisfied with the fake customer service emails. Been waiting for my doll for almost a month. My doll is sitting in California for the last 10 days with no movement. At least you could inform people after you take there money it will definitely be a month. I got this for someone's Birthday and figured 10 day max delay but this is ridiculous. I made sure I informed the other 3 mothers who Were!!going to buy dolls about the scam. Wouldn't order another thing from this site. Thanks for taking my money and caring about your customers👎
Life with Les
GBTHIS IS A TOTAL SCAMM THIS IS A TOTAL SCAMM! Please dont buy anything from this store it has a been a month and I finally got the doll and the wasn’t painted it was just a regular it dose not look real im really mad i had to pay 100$ to get a doll that is regular not looking real not painted or nothing.