Wow! Can't thank you enough! Beautiful! The watercolor print that Designed By Memories did for us, turned out perfect. We thankfully received it on our daughter Trista's birthday which was her present. The picture of my granddaughter holding her 3 month old baby brother made my daughter's smile shine. So thankful that I found you.

Lots of promises but no delivery. I ordered a very special picture for a relative that passed away in March. I have been waiting almost two months to receive itm My first update from the company said there was a shipping delay. The second update said I would receive a tracking number within the week. never got it They are taking Mother's Day orders so I asked how they can promise mothers days orders on time of they still have finished March orders at the end of April. They never responded. When i asked for an update again they said they couldn't provide the tracking number. I will be contacting Pay Pal and asking for refund. So disappointed .

Poor photo made great! I had a photo that really wasn't the best. I never gave instructions on cropping or zooming but your magicians made the most beautiful picture from it! I couldn't be happier.. Thanks so much!

Beware of this Company! I was just informed by customer rep Jessica Miller that legal action is being taken against me for asking the status of my order from February. It started with me asking the status cuz if it will take too long, I’ll ask for a refund as it’s something I needed now. She rudely responded “We told you it was shipping this week, but since you're now threatening to file a chargeback, we're getting our legal team involved.” I kept asking for that email notification but never received, just more threats that their legal team will be involved. She finally gave me a refund and then stated their legal team is now activated against me. For what?! I thought I had done something wrong but clearly after reading all these reviews, that company has a problem employee on their hands, and then some. It’s very unfortunate as I ordered once before and loved it so was looking forward to this second one.

Move on quickly Move on! the customer service and business practices are suspect at best. No communication or ownership of problems nor will they honor their associated Guarantee. I have never delt with a more ignorant company that refuses to communicate or provide basic level of customer service. They screwed up but expect you to pay the price. Go elsewhere.