These are cheap rubbish made to look… These are cheap rubbish made to look appealing with a flashy website. The supposed high street store shown in the website doesn’t exist… its fake. I would return it but know I will never see the refund… lesson learnt - dont buy stuff off Insta!

Good customer service I placed a order, then I realized I probably wasn’t going to receive the item before Christmas, as shipping takes 1-2 weeks (to Italy). I reached out the company asking to cancel my order and they answered in 30 minutes. It was like 10pm. They asked me what was wrong and I explained the problem. They refunded me. Polite and professional.

An OK product, but a sketchy company. The product itself is good, sort of. I received my block lamp a couple of days ago. The first thing that strucked me is that the lamp itself is not labeled as "SpaceArtsy" but rather a different company called "E.P. Light Studio" you can search that and you can find actually two companies: "E.P. Design Lab" and "E.P. Light Studio". There's just no company SpaceArtsy labeled on the package. So we have three companies, each of them saying that it's handmade but really, where is it made? Anyways, the block lamp started bugging so that the touch sensor actually requires to hold it to turn it off - I let it discharge, then recharge and it works fine. Weird.

Not trustworthy Claiming that they send the order next bussines day. Here i am, waiting over two weeks with parcel tracking shows that the package wasnt even placed for transfer. Be smarter than me and stay away from this ,,company”.

Beautiful product...poor delivery info / tracking First off the negatives. No delivery information and i did start to get worried... however saying that it was within the delivery time frame they gave me which was 1 to 2 weeks (i just had no tracking No or information. (Bearing in mind its nearly Christmas i didnt think that the time was unreasonable). Boxes were a little tatty so i may rebox the lamp. it arrived today so 10 days after ordering. This was a present for my Step Dad and i went with the black lamp and Galaxy bulb. Now im tempted to keep it. It really is a beautiful. The lamp itself is actually well made which i wasn't expecting but the bulb itself is absolutely stunning. Definitely worth the wait and the price. Unique gift and I'm very much looking forward to his reaction of indifference towards it 😅