Amerio Degeyter
GBThanks for patience of pre-sale team After a pre-sale period of dozens of days, the product finally arrived. Thanks for your patience! The quality of the product is satisfactory and does not live up to your expectations. Looking forward to the end of this wait is worth it
Marvin Paquette
GBvery convenient The automatic focus feature on my 60W CO2 laser from Monport is a game-changer! With just a press of a button, it effortlessly calibrates the focal point, eliminating the need for manual testing and adjustments. It's incredibly convenient and saves me a ton of time during setup.
Roy Garcia
GBI bought a CO2 laser from Monport on… I bought a CO2 laser from Monport on May of 2022 and received it on October of 2022. Based on my machine, the quality is poor. (1) The first thing that broke were the cast hinges within a month i replaced them with steel ones from my local hardware store. (2) The On/Off switch shortly after they replaced it, it took over a week. (3) The Z0 axis probe dove into the wood without stopping (2023). Few weeks go by and they sent wrong one, they keep telling me they'll replace it. (4) The laser power supply goes out. Again they said they'll replace it. As of today 3/12/24 being waiting on Z0 probe for three months and for the power supply 2 months. Monport lacks customer support and lacks knowledge on troubleshooting. I'm frustrated. Now it seems they don't want to honor their warranty. Now after comparing other machines to this one, i would not recommend Monport.
Pavel Kimbrough
GBexceptional I purchased a 40W CO2 laser from Monport to kickstart my business, focusing on wood engraving for crafting delicate decorations. The machine's performance has been exceptional, delivering clean, precise engravings without any rough edges. With its help, I'm confident that my business will thrive. Thank you, Monport, for providing such a reliable tool!
Frank Connors
GBNo USA support No USA support. No timely emails. Buyer beware. No Spares in the USA! Over 10 days and replacement parts still not sent. My laser business is lost…. Do not do business with this company. They do not care. They do not answer emails. Don’t be foolish, buy USA supported products