CM
GBMonport Steals Monport copied OMTech manuals and the piburn rotary. They rip off everyone in the laser industry. They can’t even provide technical support for their own customers Buyer beware. They constantly have review removed from Trust pilot.
Betsy
GBthanks to after-sales team I had the pleasure of dealing with Roxy from Monport's after-sales team, and I must say, her patience and dedication to helping me were truly remarkable. I encountered some technical issues with my engraving machine, and despite my lack of technical knowledge, Roxy patiently guided me through troubleshooting steps until we resolved the issue together. She took the time to explain things clearly and never made me feel rushed or inadequate. Her friendly demeanor and willingness to go the extra mile left a lasting impression on me. Monport is lucky to have such a dedicated team member like Roxy, and I wouldn't hesitate to reach out to her for assistance in the future.
Crystaljbqv Bentleytq
GBfast shipping The 50W power of the Monport laser is perfect for most marking tasks. Shipping took around 5 days, which was impressively fast, and the machine was well-packaged in a sturdy wooden crate. It's a solid machine that handles various projects with ease.
Abraham Skee
GBI made engraved glass successful I gifted one of my engraved glass pieces to a friend. The sheer delight on their face and the appreciation for the intricate craftsmanship made me realise the true impact of this machine. It's not just a tool; it's a creator of meaningful moments.
Draek Webster
GBThanks for the technical guidance There was this one instance where I hit a bit of a snag with the machine setup. Feeling a bit lost, I decided to reach out to their customer support. To my surprise, not only did they respond promptly, but the representative went the extra mile, patiently guiding me through the entire process.