Marvin Paquette
GBvery convenient The automatic focus feature on my 60W CO2 laser from Monport is a game-changer! With just a press of a button, it effortlessly calibrates the focal point, eliminating the need for manual testing and adjustments. It's incredibly convenient and saves me a ton of time during setup.
Todd O'Nan
GBMachine is junk I could fill volumes with the frustrations this has caused not to mention the expenses that I cannot recoup, the software that I had to subscribe to because I messed around with this so long it exceeded the trial period, the peripheral equipment bought in support of this. These are cheap Chinese machines imported with no quality control and they do not work. Monport is not equipped to provide support and does not even have technicians qualified to provide support. You end up emailing back and forth with translated emails from China that take days to get response. I have gone round and round for weeks, they have actually had me changing hardware in the machine ( I paid for a new functioning product ) and they have me replacing the mother board in the thing. Rediculous and it made no difference. THEY DON'T KNOW HOW THESE WORK. I've finally had enough, I told them I want a refund,they've told me for the past 4 days that they are working on a call tag and it's marked urgent. 4 days for a call tag? In my opinion, This company is stealing people's money. Please read positive reviews carefully. Many seem worded rather strangely. Reviews that offer coupons or refer you to mfg website seem rather suspect.
Khalaf Lindberg
GBA satisfying purchase I can't say enough good things about the Monport fiber laser engraver. It's incredibly easy to use, even for someone like me who's new to laser engraving. I've been experimenting with engraving personalized names and logos on stainless steel water bottles, and the engraving quality is top-notch. Highly recommend it to anyone looking for a reliable engraving solution!
Leawm Bensonzg
GBhigh quality I've been using the Monport 20W fiber laser for about two weeks now and have marked dozens of items with it. The results have been consistently precise and clean, and the machine is easy to operate. It's been a reliable addition to my workspace, and I'm very happy with the quality it delivers.
Draek Webster
GBThanks for the technical guidance There was this one instance where I hit a bit of a snag with the machine setup. Feeling a bit lost, I decided to reach out to their customer support. To my surprise, not only did they respond promptly, but the representative went the extra mile, patiently guiding me through the entire process.