These guys are legends. The best! Not only does Benisouk has the most unique and gorgeous rugs ever, but they also shipped fast and have been great to work with overall. The rug game can be super shady, so we're thrilled to have purchased five rugs at this point, and it's been smooth sailing all the way.

We cannot be happier having the most beautiful rug in our living room! Receiving such a beautiful rug was worth the wait! We couldn't be happier with how our living room looks now. BENISOUK was a very professional and trustworthy company. The pictures on the website were very helpful for us to have a good idea of the final product. We are pleased and happy to be able to have a piece of art in our home.

Very Pleased! Everything done online, so ordering an expensive rug was a leap of faith. There was also an extensive (10-12 week) wait time for the rug, but it was worth the wait. it's a lovely rug and fits my newly renovated room wonderfully. and my pet's love it too - the 100% wool rug is now their favorite place to nap!

Does not match pictures and non-existant support Benisouk gets an extra bad review for their lack of customer service. It started with the shipment when there was no notification of how long it would take or that it would take over a month more than listed anywhere on their website (it took 2!) to receive my order. And then when one of the rugs arrived, the color was NOT as photographed in the image. Red vs. Pink is very different when you're designing a room and paying a lot of money for something. Since I emailed to inquire, they have stopped responding. Quality of the rug seems fine but the color is what I'm concerned about. Based on reading other reviews, if something goes wrong, good luck. It's a risk/cost you have to be willing to take.

Loved my experience with Benisouk Loved my experience with Benisouk. Great website with huge range of beautiful rugs. Easy to navigate and excellent customer service. My rug arrived from overseas in much less time than locally ordered products. It looks stunning on the floor and even though the photos on the website are a great indication it looks even better in real life.