Horrible service. Horrible service. Just as I said. They neither ship nor bother to tell you why. You can call them a dozen of times, no response, they are always busy with "other customers" I am about to chargeback them if they keep me dry another week. Bottom line, keep away of them."

horrible service To all that have ordered from the store I feel sorry!!!!! Customer service is awful I still haven't received any emails back I ordered it 3 days its been about 2 weeks I've been battling with them since October 6th and now its the 28th I still have not received my contacts I have only called them to try to remedy the situation and I have not been able to get through it hasn't been fun having the automated machine hang up on you. Who knows if I will ever see my contacts?

Shop elsewhere, still waiting on order after 4 months. Apparental its in the mail? Customer service is non existent. They will happily take your money and then provide no service at all when your order doesn't show up. If they ever do get back to your enquiries as to why your order hasn't arrive (for every 7 times you either email, call or web chat you get a response once) they will tell you its still in the mail. Seriously after 4 months they won't ever arrive. No refunds or care in the world.

SCAM!!! Worst online shopping experience- no customer service available I've been dealing with this awful company now since the first week of October when i placed my order for daily lenses, it is now January 5th, 2012. They were back ordered and then shipped out without providing me any tracking number or notification that they were being sent out. Not only that but i provided a prescription from a new doctor and they still contacted a my old one after many emails asking them not to. Long story short- My package got lost, they wont refund my money or send out new packages, maybe every 3 weeks after emailing and calling non-stop they might send me an email but nothing is ever resolved. I do not trust this company and ask you not to put yourself through so much aggravation- as far as I'm concerned this company is a scam- interested in only collecting money. they wont help you, they wont refund you and don't care if you ever receive your contact lenses.

Took money from Pay Pal account, never delivered I ordered contact solution in August 2016, and money was deducted from my PayPal account immediately. I never received anything. For two weeks I have called the company, left messages on their website, and send e-mail to the address on my order confirmation. They do not return calls, emails, or messages of any kind. I have contacted PayPal, and hopefully they can help me get a refund.