Completely horrific. I never write reviews, good or bad but this company is awful. They do not answer the phone. You could hold with music for days. After finally getting them to change my order from 2 boxes to 4 via about 20 emails and paying for 4 they sent me only 2. I do not know why I keep dealing with them year after year for 3 of us in this family that wear contacts. This is it. Done, never again after I get this problem resolved. Buyer beware I have been enduring this service for 4+ years. Sometimes saving a little is just not worth the hastle and this I wil never endure this again.

Quick, accurate delivery This was my first time ordering from WebEye Store.com. Website was very easy to navigate, prices were good, and delivery was quick and accurate. Will definitely use this website again.

A V O I D !!! I ordered two boxes of contact lenses from webeyestore.com. The lenses I received were not what I ordered. Apparently the verification fax from my eye doctor did not match what I had ordered. Webeyestore.com made no attempt to contact either my eye doctor or myself to find out why there was a discrepancy. They simply substituted lenses of their choice and sent them to me. I had to pay out of my own pocket to return these lenses to webeyestore.com in exchange for what I was told would be store credit. Almost four weeks after I paid to return the lenses I received an email from webeyestore.com stating that I would be getting a refund on my credit card and not store credit. I now how to wait several billing cycles to see if I actually do get a refund. And of course they would not refund the $6.95 I had to pay for original S/H so I'm out that money as well. Webeyestore.com seems like an amateur operation. Very poor all-around.

Do not shop here! Web Eye Store sent me the wrong contacts and sent 4 boxes instead of two. They refused to pay for return shipping. The only way to communicate with them is via email. Their chat feature is never available. When I phoned I was on hold for up to 25 minutes with no answer. I returned the contacts and paid for shipping out of my pocket. They refunded part of what I paid due to shipping ( which was free) and return fees. They refuse to admit they made a mistake with my order.

Shop elsewhere, still waiting on order after 4 months. Apparental its in the mail? Customer service is non existent. They will happily take your money and then provide no service at all when your order doesn't show up. If they ever do get back to your enquiries as to why your order hasn't arrive (for every 7 times you either email, call or web chat you get a response once) they will tell you its still in the mail. Seriously after 4 months they won't ever arrive. No refunds or care in the world.