DON'T DO IT!!! I had used this company for years, their prices are the best online, HOWEVER this time, I had a HORRIBLE experience. I placed my order on August 30th, received a confirmation one day later saying that my order was processing. On September 26th I sent an email to check on the status of my order. I had to email them in the past to check on the status but had always received a response. As of today, 10/14/2016, I have emailed them 7 times and left 4 messages and have yet to receive a correspondence. I am in the process of trying to get the money back from my Flexible Spending Account because they have already charged my card. I ended up having to place my order with another vendor. I'm not sure if they are on their way out of business, but this lack of response is INEXCUSABLE. HORRIBLE CUSTOMER SERVICE!!!

Wonderful customer service and definatly fast service Recently ordered some contact lenses for my mother. Received emails every step of the way confirming the order. Than I received an email that they needed to confirm my mother's prescription with her Dr. before they ship them out. (Since some state by law require the Dr.'s reponse before they can ship anything out.) Which I believe is best to get a confirmed prescription, then to order the wrong power and deal with returns/ exchanges. Luckly my Mom's Dr. responded right away and the contacts were shipped out right away. My Mom received a tracking number. (If you don't see it in your account, it dosen't hurt to call the customer service line they are really nice and email it right away to you.) Overall experince- Will order from Webeyestore def. :)

horrible service To all that have ordered from the store I feel sorry!!!!! Customer service is awful I still haven't received any emails back I ordered it 3 days its been about 2 weeks I've been battling with them since October 6th and now its the 28th I still have not received my contacts I have only called them to try to remedy the situation and I have not been able to get through it hasn't been fun having the automated machine hang up on you. Who knows if I will ever see my contacts?

SCAM!!! Worst online shopping experience- no customer service available I've been dealing with this awful company now since the first week of October when i placed my order for daily lenses, it is now January 5th, 2012. They were back ordered and then shipped out without providing me any tracking number or notification that they were being sent out. Not only that but i provided a prescription from a new doctor and they still contacted a my old one after many emails asking them not to. Long story short- My package got lost, they wont refund my money or send out new packages, maybe every 3 weeks after emailing and calling non-stop they might send me an email but nothing is ever resolved. I do not trust this company and ask you not to put yourself through so much aggravation- as far as I'm concerned this company is a scam- interested in only collecting money. they wont help you, they wont refund you and don't care if you ever receive your contact lenses.

Bad Experience Enough waiting for delivery after 12 days. Putting in cxl request with credit card today. Not worth the headache !