Took money from Pay Pal account, never delivered I ordered contact solution in August 2016, and money was deducted from my PayPal account immediately. I never received anything. For two weeks I have called the company, left messages on their website, and send e-mail to the address on my order confirmation. They do not return calls, emails, or messages of any kind. I have contacted PayPal, and hopefully they can help me get a refund.

Wonderful customer service and definatly fast service Recently ordered some contact lenses for my mother. Received emails every step of the way confirming the order. Than I received an email that they needed to confirm my mother's prescription with her Dr. before they ship them out. (Since some state by law require the Dr.'s reponse before they can ship anything out.) Which I believe is best to get a confirmed prescription, then to order the wrong power and deal with returns/ exchanges. Luckly my Mom's Dr. responded right away and the contacts were shipped out right away. My Mom received a tracking number. (If you don't see it in your account, it dosen't hurt to call the customer service line they are really nice and email it right away to you.) Overall experince- Will order from Webeyestore def. :)

A V O I D !!! I ordered two boxes of contact lenses from webeyestore.com. The lenses I received were not what I ordered. Apparently the verification fax from my eye doctor did not match what I had ordered. Webeyestore.com made no attempt to contact either my eye doctor or myself to find out why there was a discrepancy. They simply substituted lenses of their choice and sent them to me. I had to pay out of my own pocket to return these lenses to webeyestore.com in exchange for what I was told would be store credit. Almost four weeks after I paid to return the lenses I received an email from webeyestore.com stating that I would be getting a refund on my credit card and not store credit. I now how to wait several billing cycles to see if I actually do get a refund. And of course they would not refund the $6.95 I had to pay for original S/H so I'm out that money as well. Webeyestore.com seems like an amateur operation. Very poor all-around.

WHERE IS MY ORDER!? I have ordered my contacts from this website for years. Historically they're a little slow, but they've always emailed me back within a couple days. I have emailed them, called them, and left voicemails for weeks now looking for my missing order with no response yet. At this point, I'm thinking they don't have the contacts but instead of telling me or letting me know, they took my money anyway (THAT'S STEALING). I still don't know if i'll ever receive my order, but contacts are a necessity that you can't just not deliver without any notice. I will be begin to take legal action if there is no response soon.

SCAM!!! Worst online shopping experience- no customer service available I've been dealing with this awful company now since the first week of October when i placed my order for daily lenses, it is now January 5th, 2012. They were back ordered and then shipped out without providing me any tracking number or notification that they were being sent out. Not only that but i provided a prescription from a new doctor and they still contacted a my old one after many emails asking them not to. Long story short- My package got lost, they wont refund my money or send out new packages, maybe every 3 weeks after emailing and calling non-stop they might send me an email but nothing is ever resolved. I do not trust this company and ask you not to put yourself through so much aggravation- as far as I'm concerned this company is a scam- interested in only collecting money. they wont help you, they wont refund you and don't care if you ever receive your contact lenses.