HORRIBLE Too long to ship. Doesn't ship within stated 5-7 days. Does not respond to emails. Does not answer phones during working hours. Does not answer "live" chat during stated working hours. Charged credit card after telling them to cancel order and still haven't shipped it or responded to anything. disgusting way to do business.

Take money but don't ship!!! Shipped 'partial order'. Have ignored repeated requests for remainder of order. If you want to 'roll the dice' and see if they ship product,after taking payment, these are your guys!

Do not use Eyesave.com Terrible experience with eyesave.com. They send you an email telling you to allow 3-5 days for shipment but what they dont tell you is it takes 7 business days for "processing" before they even ship. I called today and asked why they dont tell you that and the very unfriendly agent said "Ill look into it". I will not use eyesave.com again and would not recommend you to use them either.

Had to pester for a refund I returned my sunglasses and sent them back over 2 months ago. I changed my 1 star to a 3 because it took 2 emails and finally a bad review on this site to get my refund. That being said, the initial ordering and shipping experience was fine, and the glasses were quality. They just didn't fit correctly.

Horrible, HORRIBLE Company!!!!! I ordered 2 pairs of sunglasses for my nephew's birthday 12 days ago. They said it would arrive in 3-5 days max. 3 days later they called to say my order was being held up for a billing issue. The issue? I was having it shipped to San Diego to my nephew, so it did not match my billing address. I even paid for gift wrap! That held up the order and they said it still could not ship for 2 days because they had to get it from the vendor. Guess what? 12 days later I just got another email that said my order was being held up for a billing issue!!!???!!! That I needed to contact them in 48 hours or the order would be cancelled! They are in NY, I am in LA, they are closed, my nephew did not get a birthday gift... All this time I thought the order had been shipped and received! I am pissed!!!!!