DO NOT SHOP HERE This was the most horrible online purchase ever! My experience was very similar to a previous review posted by another shopper and looks like this is a regular scam used by Eyesave.com to intentionally sell lower quality lenses instead of what was advertised. I ordered a pair of "Smith Frontman" (frame) with "ChromaPop" (type of polarized lenses, expensive) lured by the low price from Eyesave.com. They had and issue shipping to my storage and offered 5% off if I used my home address. The charge came without the 5%! They took 10 days to ship. When arrived almost 20 days later, the frame matched the order but the lenses were just regular polarized, not the high end ones. It was even written on their invoice "ChromaPop" but not on the Smith's box nor on the lenses. Tried to log into my account to get the return label and my email was taken as "invalid". Tried to contact them on the phone and it's just a voice mail encouraging you to use the chat online and/or leave a message. Without and call back or reply for 3 days, I did use the chat. Customer service never explained the email address deletion. Sent me a return label in a png.file that had both sender and recipient unreadable. I had to convert it to jpeg. and had it enhanced to get a decent print out of it. The return was done 10 days later and with a $15. difference to the Eyesave.com pocket. They did not returned what I paid for. I did not even want to contact them again. Do yourself a favor, save time, money and headaches. DO NOT USE THIS GARBAGE.

Take money but don't ship!!! Shipped 'partial order'. Have ignored repeated requests for remainder of order. If you want to 'roll the dice' and see if they ship product,after taking payment, these are your guys!

Do not use Eyesave.com Terrible experience with eyesave.com. They send you an email telling you to allow 3-5 days for shipment but what they dont tell you is it takes 7 business days for "processing" before they even ship. I called today and asked why they dont tell you that and the very unfriendly agent said "Ill look into it". I will not use eyesave.com again and would not recommend you to use them either.

Had to pester for a refund I returned my sunglasses and sent them back over 2 months ago. I changed my 1 star to a 3 because it took 2 emails and finally a bad review on this site to get my refund. That being said, the initial ordering and shipping experience was fine, and the glasses were quality. They just didn't fit correctly.

Don't order from this company. I ordered a pair of Maui Jim sunglasses on Jan. 30th. The email I received after ordering says "allow 3-5 days for shipment". This is very misleading, which is exactly how they intend it to be. I called 8 days after ordering to cancel my order and they say it can't be cancelled, it is going through the shipment process. I still haven't even received the sunglasses yet but I'm so mad about this whole situation, I'll be sending these glasses back as soon as I receive them, and from the reviews I've read, that won't be easy either.