I will definitely be purchasing again I will definitely be purchasing again. Shipping was 3 weeks which is expected for designer products, I am used to that frequently ordering from UK. The company will email/text updates with shipping and they are very on point! I am in love with GlassesEtc

Scam Scam. I was tricked into a duplicate order. Paid through Sezzle who debited my bank card immediately for the first installment- they won't refund until they get a response from the merchant. Merchant is GlassesEtc Their phone number does not exist. Their customer service number does not respond to calls and no contact person is available. I had to have my bank refund the money as a fraud claim.

Glasses have visible stain on bridge of… Glasses have visible stain on bridge of glasses. No discount was offered on defective glasses when I brought it or their attention. Quite Poor customer service. All was offered after I emailed pictures and complaint was 15 percent off next purchase which is the current site promotion going on.

I am trying to return a pair of sun… I am trying to return a pair of sun glasses and no one can tell me how to do it . I would like to exchange them for another pair . No one is being helpful at all. They have no damage and it has been 5 days since I received them.

Glossy black Gucci frames I purchase some glossy black frames (GG0964O × 1 004 Black "US Stock:1 Week" / 55-18-150). My order took about three weeks to arrive because they didn't have it in stock. However, their customer service was exceptional, quick responses. My frames are beautiful, will shop here again. Thank you GlassesEtc.