I had to wait longer than expected for… I had to wait longer than expected for my order, but it was worth the wait and when I contacted GlassesEtc I got a quick reply. When I compared the Gucci sunshades I got from GlassesEtc to the ones I ordered on eBay that are guaranteed to be authentic, I’m pretty sure the eBay order was a very expensive knockoff. Live in learn. Yes, I paid more on GlassesEtc, but I feel I got what I paid for.

Trying to return an item Trying to return an item. Have reached out for assistance twice now and no one will return my emails. Plus it seems you charge your customers return shipping which most established companies do not. Most likely my last order from your company.

Scam Scam. I was tricked into a duplicate order. Paid through Sezzle who debited my bank card immediately for the first installment- they won't refund until they get a response from the merchant. Merchant is GlassesEtc Their phone number does not exist. Their customer service number does not respond to calls and no contact person is available. I had to have my bank refund the money as a fraud claim.

Glossy black Gucci frames I purchase some glossy black frames (GG0964O × 1 004 Black "US Stock:1 Week" / 55-18-150). My order took about three weeks to arrive because they didn't have it in stock. However, their customer service was exceptional, quick responses. My frames are beautiful, will shop here again. Thank you GlassesEtc.

I placed an order with this company… I placed an order with this company without properly researching. Upon completing said order, I awaited tracking info which was available a week later. All seemed normal until the order stated delivered. This order was never received nor was it delivered per the post office. Camera footage was reviewed and proved the postal system was in fact truthful. I sent many messages via email, with response to place a claim if I paid for insurance. No name, no contact information for the company itself. I called the number listed online to speak to an actual person red flags everywhere “ google customer unavailable” no directory, no company name just a generic recording. I fully believe this company is getting away with scamming people out of their hard earned money. DO NOT order with them!