Didn't get a 5 Star only because they… Didn't get a 5 Star only because they showed my item to be in Stocked then it wasn't. Kept trying to get me to purchase another brand in stocked. 3 attempts then money was refunded at a fast rate.

Glossy black Gucci frames I purchase some glossy black frames (GG0964O × 1 004 Black "US Stock:1 Week" / 55-18-150). My order took about three weeks to arrive because they didn't have it in stock. However, their customer service was exceptional, quick responses. My frames are beautiful, will shop here again. Thank you GlassesEtc.

I love these frames they fit me… I love these frames they fit me perfect. When I order them they were on back order as soon as they were back in stock they shipped it out which took about 3-4 days to come. Customer service was simply amazing will definitely order again and recommend to friends and family thanks for the amazing service.

Trying to return an item Trying to return an item. Have reached out for assistance twice now and no one will return my emails. Plus it seems you charge your customers return shipping which most established companies do not. Most likely my last order from your company.

Very very helpful crew, answers super fast! I had a problem with my glasses being out of stock but I was contacted immediately and was helped to figure out what I wanted to do. I ended up just waiting for the ones I wanted to come back in stock but they kept me updated with the order and I changed my address as well and they helped changed the address over. Very helpful and I love my glasses!