Glasses have visible stain on bridge of… Glasses have visible stain on bridge of glasses. No discount was offered on defective glasses when I brought it or their attention. Quite Poor customer service. All was offered after I emailed pictures and complaint was 15 percent off next purchase which is the current site promotion going on.

DON'T DO IT I can't emphasize enough not to order from here. Unfortunately I did, like an idiot, without reading reviews. Ordered Tom Ford sunglasses for 470.00 (so, no discount, wasn't looking for one, just thought I was ordering dumb sunglasses) It has been over a month and no sunglasses. They do, however, intermittently answer emails with excuses that the covid is holding things up, then after the 4 weeks they said the glasses were on backorder. Nevertheless, i have stupidly handed over dollars with little expectation that I will ever receive the product. I blame myself too - but save yourself the anger. DO NOT ORDER FROM THESE THIEVES

Glossy black Gucci frames I purchase some glossy black frames (GG0964O × 1 004 Black "US Stock:1 Week" / 55-18-150). My order took about three weeks to arrive because they didn't have it in stock. However, their customer service was exceptional, quick responses. My frames are beautiful, will shop here again. Thank you GlassesEtc.

I had to wait longer than expected for… I had to wait longer than expected for my order, but it was worth the wait and when I contacted GlassesEtc I got a quick reply. When I compared the Gucci sunshades I got from GlassesEtc to the ones I ordered on eBay that are guaranteed to be authentic, I’m pretty sure the eBay order was a very expensive knockoff. Live in learn. Yes, I paid more on GlassesEtc, but I feel I got what I paid for.

Unethical I never went on this website before. I never ordered anything here or via another party that would get its product from this website. Therefore, i have no idea how they got my credit card number and then proceeded to charge me. No receipt either. This was detected by my cc company and immediately labeled as fraud. This company is unethical and run by crooks, as other reviewers have experienced