I ordered a pair of frames and once I… I ordered a pair of frames and once I got them realized I had ordered the wrong ones. I called the company and they immediately sent out the correct frames and I sent back the incorrect ones. Great customer service! Will definitely come back in the future!

Horrible customer service. Untrustworthy, dishonest, disrespectful Similar experience like others. I tried to contract them by calls and emails. I called the number on the website, it go to voicemail automatically. Yes, it is like other people said. They NEVER return my call. Emails, NEVER replied. I've called more than 20times, emailed 3 times. Order #6316. I'd like to cancel my order. Update1: They replied me here after posting this review. But never replied emails or calls. I was keeping calling and calling. They never respond. Untrusted, disrespectful. I've contract you in less 1 hr when I placed the order. Why won't you just answer the phone to make it easy? Horrible customer service. I WANT MY MONEY BACK.

Great customer service! Easy ordering process and product was as advertised. This was a gift for my granddaughter and as it turns out not a proper fit. I reached out to customer service and was very quickly responded to by Eli who walked me through until my refund was complete.

I've used EyewearDistrict twice in the… I've used EyewearDistrict twice in the past 6 months. The first order went smoothly and I was super excited when I saw another pair I liked. The second order had an issue with USPS where it showed delivered but I hadn't received it. I reached out to EyewearDistrict and they contacted USPS on my behalf. Sure enough, 2 days later the package arrived in my mailbox! Good service....Awesome shades...

Fantastic product and incredible Service! Purchased two pairs of sunglasses from this site. Arrived the very next day. Items were packaged very well, couldn't be happier with the service provided and the price was outstanding. Will be back for more. Thanks!