Mark
GBDONT BUY ANYTHING FROM THESE SCAMMERS If it was possible to give these scammers a negative score I would. They should be banned/blocked from any internet based business. I ordered my glasses on 18th July and after reading countless fake tracking updates they now show as “returned to sender”. The package allegedly got to my local depot and then disappeared, they gave me a new tracking number 4 days ago but this time they can’t even be bothered to enter ANY information. I’ve asked for a refund but I’m guessing they have no honour or integrity and won’t bother to return my money Filthy scammers when will I learn
Mr. Bruce.
GBAs usual with online shopping. As usual with online shopping.. I was ready to be disappointed. Either by not receiving my order or by items that look nothing like what's posted online for sale. The opposite is true here. Not only did the product & customer service exceed my expectations, I ordered 11 more the same day I tried them. I run companies for a living. My beliefs in businesses run deep. Always based around " Under-Promise & Over-Deliver". Happy customer ' for life'!
Courty
GBChanged from 1 star to 4 stars Product is fantastic. Have changed my review from 1 star to 4 as the glasses are amazing quality. There was no notification of a delivery or when they would arrive. Just a delay email. So order suddenly came unannounced after I had complained. Worth waiting for. My original review was this: No sign of my order other than an automated response about shipping problems. I thought they were made in the UK. Paid weeks ago, no idea if or when they are coming. Off to the chemists to buy some more glasses now. Third pair bought since ordering and paying for them with Eyekeeper.
Gareth Parry
GBTotally wrong prescription, when they finally arrived Update! Glasses finally arrived. However, this was not good news as none of the 4 pairs I bought are the right prescription, despite the glasses being marked up as the right prescription. Not even close and are impossible to use. Another disappointed customer. Don't seem to deliver unless you check the tracking app, and in order to do that , you have to give them access to everything on your phone. Very dodgy. Do not use. I have written off the money I sent them, as the only way to contact them, again, requires they have access to everything.
Zoe Parker
GBSlow boat from China I really should learn to check companies like this properly. Had I known the glasses were coming on a slow boat from China I wouldn't have ordered them. They're Frustratingly clever in hiding that fact. I think it should be made plainly obvious. I ordered nearly a week ago and my order hasn't even made it to the UK yet according to the tracking.