m00se
GBI emailed EyeKeeper customer support… I emailed EyeKeeper customer support asking if a pair of clip on sunglasses that broke had a warranty or could I still purchase another pair. The support team has been so nice and professional. They do stand by their product. They sent me a free pair at no cost.
Lauralee Bowie
AUThank you Eyekeeper Thank you Eyekeeper! Thank you for your timely manner in shipping my 5 pairs of reading glasses! They’re so much better than imagined from ordering them from photographs! Canada Post delivered them to the wrong post address, I contacted you and could not believe your timely response of the steps to take! They were delivered the next morning! Thank you for your due diligence! I have worn my glasses and everyone loved them and wants to know where I got them! I will continue to promote your fantastic products! Thank you! Very happy customer, LAuralee Bowie
Esther
GBI had an issue with one pair of glasses… I had an issue with one pair of glasses and straight away the company resolved the problem without any hesitation and a new pair arrived in no time. It’s very rare to have a company respond so quickly and I’m very grateful for that 👏I would recommend this company to anyone, in fact I have to a couple of friends.
Regina
GBEyekeeper Unscrupulous Company One star... ease of ordering. Product not as advertised. Lenses do not transition and frames crooked. Opted to return the glasses. Post office was unable to issue a return label because the address provided does not exist! Shipping would have been only $1.99! Forced to go with option accepting a 30%refund. Full refund claim minus shipping is very misleading. Eye glasses are in the rubbish where the product belongs. Beware this company has unscrupulous tactics.
TAY YC
SGTR90 Polarized Bifocal Reading Sunglasses TH6145PGSG × 1 Before my purchase, I made enquires via email, and was almost immediately receives replies. even when I further make enquires, similarly was answered immediately. after I made the purchase, it was delivered ahead of time line. after using the sunglasses for a few days, I find it a little too tight fitting. when I inform via email about it, was offered a discount of 50%. Truely a satisfying experience.